Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to a plan, or contact us. This includes your name, email address, company name, and payment information.

We also collect information automatically when you use our Service, including usage data, log data, device information, and cookies.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service, process transactions, send you technical notices and support messages, respond to your comments and questions, and send marketing communications (with your consent).

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving you — as long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit (TLS 1.3) and at rest (AES-256).

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to processing, request data portability, and withdraw consent. To exercise these rights, contact privacy@nexus.app.

7. Cookies

We use cookies and similar tracking technologies to track activity on our Service. For more information, please see our Cookie Policy.

8. GDPR

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). We are committed to complying with GDPR requirements and will respond to requests within 30 days.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@nexus.app.